Welcome to iRenew. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. General

iRenew specializes in certified renewed and refurbished smartphones and electronics. All products sold on our website are professionally tested, inspected, and verified to ensure quality, functionality, and reliability.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the website following any changes means you accept those changes.

2. Products & Condition

All devices sold by iRenew are certified renewed unless otherwise stated. Devices are inspected, cleaned, tested, and restored to excellent working condition before being sold.

Some devices may show minimal cosmetic signs of previous use depending on the condition grading stated on the product page. Product images are used for illustrative purposes and actual products may vary slightly in appearance, packaging, or included accessories.

Each order may include:

• Certified Renewed Device

• Charging Cable

• Premium Custom Packaging

3. Pricing & Payments

All prices displayed on the website are listed in the applicable currency and may change without prior notice.

Full payment must be completed before orders are processed, packaged, or shipped. iRenew reserves the right to cancel or refuse any order where fraudulent, suspicious, or unauthorized activity is suspected.

4. Shipping & Delivery

We aim to process and dispatch all orders as quickly as possible. Delivery times may vary depending on your location and courier services.

iRenew is not responsible for delays caused by third-party delivery providers, incorrect shipping information supplied by customers, or unforeseen circumstances beyond our control.

Customers are responsible for providing accurate delivery information when placing orders.

5. Warranty & Returns

All devices purchased from iRenew include a 6-month limited warranty from the date of purchase. This warranty covers hardware and functional defects including network issues, charging faults, speaker problems, and other technical malfunctions not caused by customer damage or misuse.

If a device is found to have a valid defect within the warranty period, iRenew will inspect the device and either:

• Repair the device

• Replace the device with the same or similar model

• Issue a refund where applicable

This service will be provided at no additional charge to the customer.

The warranty does not cover:

• Physical or accidental damage

• Water or liquid damage

• Cracked screens or broken components

• Damage caused by unauthorized repairs or modifications

• Software issues caused by third-party applications or user tampering

Devices returned for warranty claims must be in reasonable condition and include proof of purchase.

6. Intellectual Property

All website content including logos, branding, graphics, product descriptions, text, and images are the property of iRenew and may not be copied, reproduced, or distributed without written permission.

7. User Conduct

By using this website, you agree not to:

• Use the website for unlawful purposes

• Attempt unauthorized access to our systems or servers

• Distribute malicious software or harmful code

• Misuse pricing, listings, or website content

• Engage in fraudulent activity

8. Limitation of Liability

iRenew shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products, services, or website.

While we strive to ensure all information on the website is accurate and updated, we do not guarantee that descriptions, pricing, stock availability, or other content will always be completely error-free.

9. Privacy

Customer information is handled securely and used only for order processing, communication, customer support, and improving the shopping experience.

By using our website, you agree to the collection and use of information in accordance with our Privacy Policy.

10. Changes to Terms

iRenew reserves the right to update or change these Terms & Conditions at any time without prior notice. It is the customer’s responsibility to review these terms periodically.

11. Contact Information

For any questions regarding these Terms & Conditions, warranty claims, or support inquiries, please contact iRenew using the contact information provided on our website.

Terms & Conditions